Let’s get started on your journey to exceptional customer service. Follow these steps…
1. Discover
Click, call, or email to arrange a conversation where we get acquainted with your company, its pain points, and desired outcomes.
- Click to schedule a consult
- (803) 875-0525
- consult@phenomcomm.com
2. Assess
Next, we conduct an assessment to further understand your business needs, confirm objectives, and determine key performance indicators.
- Interviews
- Observations
- Listening Sessions, etc
3. Deliver
Finally, a scope of work is created, your team is trained, exceptional customer service is delivered, and results are measured.
- Live Training/eLearning
- Small Group/1:1 Coaching
- Metrics Measurement