Is unsatisfactory staff performance impacting your business?
- Dissatisfied customers / lost sales
- High employee turnover
- Low Net Promoter Score (NPS)
Is ineffective training impacting your business?
- Waste of money
- Waste of time
- Managerial frustration
Business can be a pleasure…
PhenomComm delivers training that resonates with staff and produces customer-focused team members who provide exceptional service.
Outcomes
- Faster, friendlier service
- Increased profits
- Higher customer satisfaction/NPS
Outcomes
- Happier team members
- Improved work performance
- Positive staff-management relationships
Services:
- Instructional Curriculum Design
2. Live Training Facilitation
3. Performance Review & Coaching
We help companies by…
- Designing & delivering content that resonates.
- Effecting mindset & behavior shifts across roles.
- Capturing & measuring business impact.
